Privacy Policy

Last updated: July 2026

This Privacy Policy describes how OpenClaw.Direct collects, uses, and protects your personal information.

Information We Collect

We collect information you provide when creating an account, including your email address and name. We also collect API keys you configure for your instances.

How We Use Your Information

We use your information to provide and maintain our services, process payments, and communicate with you about your account.

Data Protection

Your API keys are encrypted at rest. Your OpenClaw instance runs on dedicated infrastructure not shared with other users.

Cookies

We use essential cookies for authentication and analytics cookies to understand how our service is used.

Slack Data

When you add OpenClaw to Slack, we receive the messages sent to the bot (direct messages and channel messages that mention it), the related Slack user, channel, and workspace identifiers, and the bot token issued for your workspace. We do not read your wider workspace message history.

Adding OpenClaw to Slack records the installation before you have an OpenClaw account. Slack gives us your workspace name, its Slack domain and its email domain, along with the name, email address and workspace role of the person who installed the app. We use these details to connect the workspace to the right OpenClaw instance and to contact the installer about finishing setup.

We keep installation records indefinitely; they are not deleted automatically. To have one erased, email [email protected] with your Slack workspace name or the email address used to install, and we will delete it.

Bot tokens are encrypted at rest. Message content is minimized and retained for 30 days for support and abuse prevention, then deleted.

We never use your Slack messages or workspace data to train AI models.

You can disconnect the app from your OpenClaw dashboard or remove it from your Slack workspace's app settings at any time. A workspace admin may also request deletion of stored Slack data by contacting us; access ends immediately on removal.

Browser Extension

Our optional Chrome extension reads your openclaw.direct session cookie solely to authenticate the instance shown in its side panel, and requests your instance list from openclaw.direct to decide which screen to display. The name of the instance you last selected is stored locally in your browser. The extension does not read the pages you visit, does not inject anything into other websites, and we neither sell nor transfer any of this data.

Contact Us

If you have questions about this Privacy Policy, please contact us.